Privacy Policy

Privacy Policy
de Boekenmarkt / Boektotaal cares a lot about your privacy. We therefore only process data that we need for our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by de Boekenmarkt / Boektotaal.
This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse.

General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time - other than at your request - we will ask you explicitly for this. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all kept confidential on the basis of the agreement between them and us or an oath or legal obligation.
Web store software
Our webshop has been developed with Logivert software. Personal data that you gave to us for the benefit of our services will be shared with this party. Logivert has access to your data to provide us (technical) support, they will never use your data for any other purpose. Logivert is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy.
Web hosting
We purchase web hosting and email services from Prezent Internet B.V. Prezent Internet B.V. processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Prezent Internet B.V. has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Prezent Internet B.V. is obliged to observe secrecy on the basis of the agreement.
We use the services of Prezent Internet B.V. for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Prezent Internet B.V. has no access to our mailbox and we treat all our e-mail traffic confidentially.
Payment processors
To handle (part of) the payments in our webshop we use the platform from Sisow. Sisow processes your name, address and residence details and your payment information such as your bank account or credit card number. Sisow has appropriate technical and organizational measures taken to protect your personal data. Sisow does not store your data longer than permitted by the legal terms.
Shipping and logistics
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.
Invoicing and accounting
We use the services of Adminiles to keep track of our administration and accounting.
We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data will be sent and stored protected. Adminiles is obliged to observe secrecy and will treat your data confidentially. Adminiles does not use your personal data for purposes other than those described above.
Automatically collected data
Data automatically collected by our website is processed for the purpose of our
further improve services. This information (for example your IP address, web browser and
operating system) are not personal data.
Cooperation with tax and criminal investigations
In some cases, de Boekenmarkt / Boektotaal can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Retention periods
We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs.
Right of inspection
You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters.
Cookies
Cookies from the company Google are placed through our website as part of the “Analytics” service.
We use this service to keep track of and receive reports on how visitors use the website. We have not allowed Google to use the obtained analytics information for other Google services.
Contact details
de Boekenmarkt / Boektotaal
Woldpromenade 32
8331JH Steenwijk
The Netherlands
T +31 (0)521514567
E info@boektotaal.nl
Contact person for privacy matters
Tanja Rakic